FAQ
I have sent less than the declared amount of BTC or XRP?
The amount will be converted based on the funds received and this amount of cash will be withdrawn. If the customer is not satisfied with the new amount to be withdrawn, he can return the cryptocurrency to his address.
Sent too much BTC or XRP?
The amount will be converted based on the funds received and this amount of cash will be withdrawn. If the customer is not satisfied with the new amount to be withdrawn, he can return the cryptocurrency to his address.
CryptoATM has withdrawn some money?
Please come back later and withdraw the balance.
What is the lowest exchange amount at CryptoATM?
The information is in the device on the screen.
What denominations does the CryptoATM accept?
The device accepts denominations from PLN 10-500. Each crypto has separate settings.
What is the maximum transaction amount on CryptoATM?
The maximum amount depends on the verification status. Unverified customers can make transactions for an amount not exceeding 10,000 €.
I sent Bitcoin or XRP. How long do I have to wait to be able to withdraw cash from the crypto?
The execution time depends on the blockchain network.
I have purchased Bitcoin or XRP. How long do I have to wait for the funds?
All transactions are carried out immediately. Checkout time is network dependent. It takes up to 24 hours.
CryptoATM has drawn the banknote (s) and the amount is not displayed on the screen. What to do?
Please contact the service immediately. The telephone number and email address are provided on the device.
Are you interested in cooperation ? Do you have any questions ? Send a message
I3ATM Sp. z o.o.
Marszałka Józefa Piłsudskiego, nr 74, lok. 320,
50-020 Wrocław
POLAND
REGON: 386939347
NIP: PL 8971882745